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My Account
To create an account with Iotronics Innovations, please visit https://iotronicsinnovations.com/ and complete your registration by filling the required details.
By registering with us, you will be able to order the wide range of products listed on our website. As soon as you register, you get sign up vouchers to help with your initial orders. You can also avail special offers that we have for our registered users regularly. You can see all your available vouchers by checking here
Can I place an order without creating an account?
No, you will not be able to place an order without creating an account.
How Do I Know About your Coupons ?
Every offer has a unique coupon code. All offers that you can redeem are available in your account once you login. To know these offers, visit “My Coupons”. You can redeem these coupons at the checkout page while placing the order.
Can I see My Previous orders and track them ?
Yes, For this go to My Account >>Orders .Click On Any Orders and there you will get a track button to track you orders
What if I forget my login credentials? Is it possible to retrieve them?
You can reset your password here. Or, go to My Account and click on Lost Password
Is my account and transaction secure?
Yes, it is absolutely secured and safe platform. Our website uses SSL Technology and you will see a green lock in the address bar to indicate that your connection is secure.
Also, we use PayU Money as the payment gateway. PayUMoney uses the most powerful Verisign secure socket layer (SSL) for encrypting customer data during transmission. To put this into non-technical terms, it would take 340,000,000,000 years for today’s fastest computers to crack Verisign SSL.
PRICING, SHIPPING & REFUNDS
Which carriers do you use for shipping?
Our courier partners include BlueDart, FedEx, DTDC, India Post for domestic shipments.
For international shipments we use FedEx.
Can I get the tracking number of my order?
Yes, the tracking details are updated to your order once it is shipped out from our facility.
Which are the different modes of shipping and what do they mean?
Currently we have two modes of shipping – Standard shipping (By Air) and Ground Shipping (Surface)
What is your refund policy if I receive a damaged product?
After understanding the issue further we would decide to refund or reprint the order for you.
What are the modes of payment?
These are the options for online payments:
- Debit or Credit cards
- Netbanking
- Wallet
- Cash Card
- Mobile Payments
- UPI
Is it compulsory to provide GST details?
It is not compulsory to provide GST details. GST registration details for your business or company may be optionally provided if a customer wishes to claim input tax credit on the GST paid if travelling for business reasons. For all other customers, GST details are not required.
How do I add my GSTIN details?
While placing Your order On checkout page you can add your GST details.
Affiliate
How do I start Affiliate on Iotronics Innovations
- To start affiliate on Iotronics Innovations Click here.
- Login To affiliate dashboard.
- our Team will verify your affiliate and approve your requests.
- For any more query click here
How do I see my commissions or stats?
- Login To affiliate dashboard.
- See all the stats how many clicks and commissions you have got.
What is the commission rate for affiliate?
After login to your affiliate dashboard you can see the commission rate on your dashboard.
Login to your affiliate dashboard now.
.Your payment will be credited to your account through paypal or Account Transfer once in a two week.
After login to affiliate You can give your payout details here.
How do I generate link for any product
- Login to your affiliate dashboard.
- Go to Market tab >> Click on affiliate link
- Then get the link of the product and fill in page url and click on generate.
- you will get the affiliate link
- You can also generate affiliate link of any product through flash bar showing above the header.
- Share this and earn commission.
- Login to your affiliate dashboard.
- Go to Market tab >> Click on creatives.
- Then get the banner from the list.
- you will get yhe code
- Copy the code and paste where you want to show.
- Share this and earn commission.
How do I temporarily turn off Flash Bar
- Login to your affiliate dashboard.
- Go to flash bar >> select three lines at the bottom right >> Click on Extra settings
- You will get the option to turn off flash bar
Where will I get the affiliate policy?
Get the Affiliate Policy Here.
Can I use my affiliate balance as Wallet ?
Yes, Surely you can use it on shopping on Iotronics Innovations once you reach the threshold limit.
Wallet
- You can use your wallet money in shopping on Iotronics Innovations.
Can I get my wallet amount in my account or any wallet?
- No, you can’t get it into you account or wallet.
How can I see my wallet transactions?
You can see your wallet transactions here.